Data Security

Protect Your Customers' Data

« Blog | Written by ezfacility | | (0) Comments |

Protect Your Customers' Data The recent and ongoing Target credit card debacle shouts out a loud and clear warning to anyone who operates a business that involves credit card transactions: Protect your customers’ data! When 40 million or so Target shoppers had their credit and debit card data stolen because of problems with the store’s security procedures, the company was sued in multiple lawsuits, its shares fell precipitously, and it was left struggling to placate customers with apologies and discounts. The legal and financial threads will take months — or longer — to untangle, and the store will have to fight to win back its reputation.
Continue reading “Protect Your Customers' Data”

Palm Beach Hotel Receives Preliminary Approval for Planned Fitness Center

« News | Written by ezfacility | | (0) Comments |

January 24, 2014 – The Breakers, one of the top-ranked hotels in Palm Beach, Florida, has received the local zoning commission’s approval to build a new fitness center. Construction depends on the Town Council, which has the final say; if the plan goes forward, the new center will triple the size of the hotel’s current exercise area. Construction would begin around June 1 and take three to four months to complete.
The hotel’s proposal calls for a 4,190-square-foot fitness center on what is now a rooftop terrace. The center will feature an ocean view and will presumably include a wider range of exercise equipment and machinery than is currently available. The present facility occupies a 1,400-square-foot space on the ground floor and, according to The Breakers’ attorney, James Crowley of the Gunster law firm, is outdated. Meanwhile the terrace area is underused.
However, there is a dispute over the hotel’s zoning rights, because the new fitness center would bring the total size of its beach club area to about 24,000 square feet. That would exceed a 20,000-square-foot limit set by the town in 1998, when it approved demolition of a hotel ballroom and previous beach club facilities. The hotel is seeking an amendment to the zoning rules, claiming it has not yet used 11,621 square feet of accessory space granted it for “future use assignment” during the 1998 ruling.
“Exercise is quite a different thing now from what it was in 1998,” notes Tracey Keats, President of EZFacility, a fitness facility management software developer in Woodbury, New York. “Travelers to highly-rated hotels expect a certain level of health club offerings, and it’s clear why The Breakers wants to be able to meet customers’ workout needs. The proposed facility update could attract new hotel guests and keep longtime ones coming back.”
One thing in the hotel’s favor is that the new facility would pose no traffic concerns. It will be open only to hotel guests and members, attorney Crowley explained, and there is ample parking.

Fitness First Launches Major Rebranding Effort

« News | Written by ezfacility | | (0) Comments |

January 24, 2014 – Fitness First, the UK-based gym chain with branches throughout Europe and Asia, announced a £225 million brand overhaul. With more than twenty years of business under its belt, the chain is looking to upgrade its look, clubs, and customer service. The first phase of rebranding has begun, with a £1.5 million marketing campaign designed to communicate the new corporate identity to customers.
Advertisements in the new campaign position the club as “rewriting the rules of fitness.” For example, part of the overhaul includes a shift in “fitness philosophy,” with the gym pushing a freestyle fitness regime based on natural movement. An ad titled “Rule #3” features the slogan “Focus on Movement, Not on Machines.” Other ads emphasize the chain’s new embracing of shorter classes (“More Burn, Less Time”), better customer service (“Go Further for Members”), and move toward outdoor training (“With You Outdoors, Not Just on Gym Floors”).
“Fitness First’s foray into a new corporate identity speaks to larger changes within the industry,” says Emily Wilensky, Marketing Manager, of EZFacility, a gym management software developer in Woodbury, New York. “In general, focus is shifting to upgraded customer service; body weight training; shorter, more intense workout sessions; and innovations like outdoor training and greater incorporation of technology. In the light of these changes, many fitness facilities are contemplating identity updates. It will be interesting to watch Fitness First’s unfold.”
Additional initiatives for the brand overhaul include a goal for all 2,200 UK staff, “from the chief executive to receptionists,” to attain a certified fitness qualification by 2015; the establishment of a fitness test that measures gym members’ biological ages; and the creation of a fitness app that lets customers track their daily progress. In addition, the gym’s logo will change from blue to red. “…Red is the colour of energy and strength,” said marketing director David Jones. “It is bold and confident and a statement of intent, and it better represents the direction we are taking.”

Making a Difference and Boosting Business

Making a Difference and Boosting Business

« Blog | Written by ezfacility | | (0) Comments |

Making a Difference and Boosting Business Recently, the Centres for Disease Control and Prevention (CDC) released troubling data: Only about a quarter of kids ages 12 to 15 are getting the amount of moderate to vigorous physical activity recommended by federal guidelines: 60 minutes each day. This follows a report the organization issued last year, revealing that childhood obesity has more than doubled in children and tripled in adolescents in the past thirty years. We all know where childhood obesity, or simply too little activity in childhood, can lead: cardiovascular disease, diabetes, bone and joint problems, sleep apnea, poor self-esteem, stroke, cancer, osteoarthritis — nothing good.
Continue reading “Making a Difference and Boosting Business”

Motivation

Keep Your Clients Motivated

« Blog | Written by ezfacility | | (0) Comments |

Keep Your Clients Motivated Around this time of year, there’s a lot of motivation in the air. Even people who avoid making resolutions find themselves catching the New Year’s bug, and they and the resolution-makers alike launch fresh exercise schedules, re-dedicate themselves to weight-loss plans, research new fitness programs to try, and put their workout-related holiday gifts to use. All well and good, but by the time Valentine’s Day rolls around, a lot of that motivation fades away like a bouquet of old roses.
Continue reading “Keep Your Clients Motivated”

HiRes.jpg

Creating Infographics

« Blog | Written by ezfacility | | (0) Comments |

Creating Infographics This season, to startlingly effective results, the San Francisco 49ers have been flooding fans with infographics. The great thing about infographics, visual representations of data or knowledge, is their quick, clear presentation of complex information. And the great thing about infographics designed by someone who knows what they’re doing is their quick, clear, and beautiful presentation.
Continue reading “Creating Infographics”

customer satisfaction

Have You Created a Survey for Your Sports Facility?

« Blog | Written by ezfacility | | (0) Comments |

Have You Created a Survey for Your Sports Facility? When my son was five and had great enthusiasm for building with blocks, a friend of mine asked him if he’s going to be an engineer when he grows up. “Maybe when I retire from professional soccer,” he replied. Almost from the time he took his first step, the kid has known that sports will always be an important part of his life. And so, since more or less that time, and he’s eight now, he’s used sports facilities of various sorts, engaging in some kind of training or game or competition or workout. But it was only recently that a facility did something that seemed so obvious I couldn’t believe I hadn’t encountered it before: It offered me a chance to fill out a survey.
Continue reading “Have You Created a Survey for Your Sports Facility?”

Club One Relaunches as Active Sports Clubs

« News | Written by ezfacility | | (0) Comments |

January 6, 2014 – Fitness industry veterans Jill Kinney and Bill McBride opened a new club at the start of 2014, rebranding the former Club One Petaluma (CA) as Active Sports Clubs. The facility will be managed by Clubsource Development Partners LLC, founded by Kinney in 2006; she serves as the company’s chairperson, and McBride is its president and CEO.
“I made the decision to launch this new company and brand because I felt it was the next step towards delivering my vision,” Kinney told the online magazine Club Industry. Her company, Clubsource, is a development business that specializes in private community centres that provide a for-profit, contemporary alternative to financially strapped neighborhoods. “I truly see our role as one of serving the community, not just the members,” she said. “To take that to the next level, it required that we disengage from the Club One brand.”
Part of the new club’s focus will be to introduce products and services to the Petaluma area, McBride explained. The club will feature a farm-to-table organic café, small group fitness programs, and a series of workshops centered around personal improvement. It also will include a weight loss program that pairs members with personal health coaches.
“Active Sports Clubs promises to establish a unique and interesting facility model,” says Eric Willin, COO, of EZFacility, a fitness center management software developer in Woodbury, NY. “It is entering into a competitive market, but with industry veterans at the helm, it looks poised to succeed.”
The company may add more clubs in 2014, but for now it will focus on its main site while exploring options for expanding.

Wearable Tech

Be Indispensable To Wearable Technology Users

« Blog | Written by ezfacility | | (0) Comments |

Be Indispensable To Wearable Technology Users This fall, my gym buddy acquired wearable technology. You know the drill: a sleek-looking wristband; an endless stream of personal fitness data collected, analyzed, advertised on social media; a self-regulated, continuously fine-tuned fitness plan based on the constant feedback. All well and good, but suddenly I found myself going to the gym on my own a lot more. With a sort of built-in trainer and a shift in fitness goals (now, instead of running for thirty minutes on the treadmill, she aimed to take 10,000 steps per day) my friend seemed not to need the gym so much any more — at first.
Continue reading “Be Indispensable To Wearable Technology Users”